Champions Programme

Enhance your tourism business's customer service and knowledge-FREE Programme An in person training course on Inclusive customer service and local tourism product knowledge  delivered in person at numerous locations around the country, to support staff involved with tourism visitors. Who is it for? You may be eligible if: You are a Tourism and Hospitality Professional: Business owners, managers, and frontline staff directly involved in the industry. Or Visitor Experience Supporters: Businesses offering services that enhance the visitor experience, such as Public and private transport (taxi services, drivers, etc.), Equipment and vehicle rentals (holiday, adventure) and event staff and volunteers (festivals, etc.) In short, anyone who contributes to a positive visitor experience in the tourism and hospitality sector can benefit from this program. Eligibility is subject to terms and conditions. Type of support: Education & Training